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Understanding source, evidence, status and history

Updated

What each trust label and record status in Arrota means, and what it does not mean.

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Every record in Arrota answers four questions: who stands behind it (source), what supports it (evidence), whether it is current (status), and what has happened to it (history).

Source: who checked the evidence

LabelWhat it means
Issuer issuedThe organisation created and issued the record directly through Arrota.
Issuer confirmedThe organisation reviewed evidence the individual supplied and confirmed the record.
Third-party verifiedAn independent verification provider performed the check.
Source matchedArrota matched the document against the issuing organisation's source records. This is not an attestation by the organisation.
AI checkedAI read the document and matched the individual's name. The organisation that issued it has not confirmed it.
Self addedThe individual uploaded it and no one else has confirmed it.

AI checked is a useful check, but it is not issuer confirmation. Only the organisation named on a document can turn it into Issuer confirmed. See What AI Checked means.

Evidence: what supports the record

Files such as the letter, certificate or transcript are evidence. Arrota keeps the structured facts separate from the files. A record can be shared or checked without handing anyone the underlying document, and a record without a file still shows its facts.

Status: is the record current?

StatusWhat it means
ActiveThe record is current.
Under reviewSomeone questioned its accuracy and the organisation is reviewing it.
RevokedThe organisation withdrew it. It stays on record rather than being deleted.
ExpiredIts validity date has passed.

A public credential page shows only Active or Expired. See What happens when a record is revoked or superseded?

History: what changed

Records keep an append-only history. When an organisation corrects a fact, the correction is added as an amendment and earlier events stay visible. Open any record in your Vault and look under History & provenance to see it.

Still need help?

If you could not find the answer, contact Arrota Support.