Export your data or delete your account
Updated
Download a copy of your Arrota data, or schedule your account for deletion with a seven-day window to change your mind.
On this page
Export your data
- In your Vault, open Settings and go to Your data and account.
- Select Download my data.
- Arrota prepares the export in the background and emails you a private download link when it is ready. You do not need to keep the page open.
The export is a JSON file with your profile, contacts, records, document metadata and hashes, and activity history. Document files are not included. Download those from each record with Download original.
The download link works for 24 hours. After that the export is deleted and you can request a fresh one.
Delete your account
Arrota asks for a six-digit authenticator code before deleting an account, so set up an authenticator app first. See Reset your password and set up MFA.
- In Settings, go to Your data and account and select Delete my account.
- Enter your current password.
- Enter the six-digit code from your authenticator app.
- Review the final confirmation and select Schedule deletion.
Deletion starts a seven-day cooling-off period. You stay signed in and can cancel from the same page until it ends.
What deletion removes, and what it keeps
Deletion removes your document files, contact details, social links, showcase and sign-in. Minimal records of what was issued, and the audit history, remain so that the history of issued records cannot be rewritten.
Other privacy requests
For access, correction or any other request about your personal data, use the privacy request route. Privacy requests go to a dedicated privacy inbox.