Contact
The right door for the right question.
Choose the route that fits your question. Sales, support, privacy, employment verification and security stay separate.
Request issuer access
Issuer access is for organisations that create or stand behind trusted records in Arrota. Access is reviewed rather than self-serve. Share enough context for the issuer-access review.
Product support
Already using Arrota as an issuer or vault holder? Support stays separate from sales so the request reaches the right workflow.
Email support@arrota.com
Include your organisation (issuers) or the record ID (holders) so we can find the right context fast.
Privacy and data requests
Requests about your personal data go to a dedicated privacy inbox, handled separately from everything else.
Access & export
See what is held about you, and take it with you.
Correction
Ask for personal data that is wrong to be fixed.
Deletion
Ask for personal data to be removed where we can.
Questions
Anything about how data is used and kept.
Email privacy@arrota.com
We will confirm which rights apply and what action we can take.
Employment verification
Explore employer-confirmed records and formal verification, or contact sales when your organisation needs a commercial conversation.
To route verifier enquiries we ask for organisation type, expected monthly volume, primary use case, countries of operation, API needs, and authorisation workflow preference.
Report a security issue
Found something that should not be possible? Use the dedicated security route so the report stays separate from support and sales.
Email security@arrota.com
Do include: what you found, where you found it, and how to reach you.
Please test only against the demonstration credentials, not records belonging to real people.
Include contact details if you want a response. Handling expectations are confirmed when the report is received.