Help for individuals

Claim, keep and share the records organisations issue to you, and decide who can check them.

Most relevant topics

• Your VaultFind, claim, organise and manage the records that belong to you.
• Sharing & privacyControl what you share, who can access it and how long access lasts.
• VerificationUnderstand public verification, verification requests and authorisation.
• Account & securityManage account access, authentication and security.

Articles for this role

• Create and secure your accountGetting startedDuring the private beta, Arrota accounts are created by invitation. Here is how to create yours and keep it secure.
• How Arrota records workGetting startedFollow a record from the moment an organisation issues it to the moments it is kept, shared and checked.
• Understanding source, evidence, status and historyGetting startedWhat each trust label and record status in Arrota means, and what it does not mean.
• What is Arrota?Getting startedArrota connects the organisations that issue records, the people those records belong to, and the parties who need to check them later.
• Add your own recordYour VaultUpload a document you already hold, such as an older certificate or experience letter, and Arrota adds it to your Vault with an honest label.
• Claim a recordYour VaultWhen an organisation issues you a record, you get a private invitation to add it to your Vault. Claiming it takes a few minutes.
• Export your data or delete your accountYour VaultDownload a copy of your Arrota data, or schedule your account for deletion with a seven-day window to change your mind.
• Public verification vs private sharingSharing & privacyArrota keeps three decisions separate: what you display, who you share with, and what can be checked. Here is how they differ.
• Revoke a private shareSharing & privacyStop a private link from showing your records, immediately.
• Share a record privatelySharing & privacyCreate a private link that shows only the records you choose, for seven days. You decide who receives it.
• Authorise a verification requestVerificationWhen an organisation asks to verify one of your records, you decide whether the check runs. Here is what they see either way.
• How formal verification worksVerificationA verifier submits claims, the record holder authorises the check, and Arrota returns a result for each claim, never the record's stored values.
• What happens when a record is revoked or superseded?VerificationHow withdrawn and replaced records are handled for holders, public checks and formal verification, and why their history is kept.
• Verify a public credentialVerificationCheck a certificate, badge or training record without an Arrota account, using its link, record ID or QR code.
• Correct a recordIssuing & managing recordsHow individuals flag a wrong fact, and how organisations correct, replace or remove a record without rewriting its history.
• Why an upload is still processing or was rejectedUploads, AI & document processingWhat happens to a file between upload and your Vault, and what to do when an upload stalls or is refused.
• What AI Checked meansUploads, AI & document processingAI Checked means Arrota read your document and matched your name. It is a useful check, but it is not confirmation by the organisation that issued it.
• Reset your password and set up MFAAccount & securityReset a forgotten password, unlock your account, and add an authenticator app for sensitive actions.

Also see: Help for organisations · Help for verifiers